1. Introduction
mkt-strategepro ("we", "us", "our") operates an all-in-one marketing platform that helps teams plan, publish, analyze, and grow their marketing operations (the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website or use the Service.
2. Information We Collect
We collect the following categories of information:
- Account information — name, email address, password (hashed), organization, and billing details you provide when registering.
- Content you create — posts, campaigns, contacts, briefs, AI prompts, audit results, keyword lists, and any other content you upload to the Service.
- Connected-account data — when you connect third-party platforms (Google, Meta, LinkedIn, X, TikTok, payment providers), we receive tokens and the data you authorize us to access.
- Usage data — pages visited, features used, click events, performance metrics, IP address, browser type, device identifiers, and approximate location.
- Communications — messages you send through support, contact forms, or community channels.
- Cookies & similar technologies — see Section 5.
3. How We Use Your Information
We process your information to:
- Provide, operate, and maintain the Service and its features.
- Authenticate users, prevent fraud, and secure accounts.
- Process payments and manage subscriptions.
- Personalize your experience and deliver feature recommendations.
- Generate analytics, reports, AI-assisted content, and benchmarks for your account.
- Send transactional emails, product updates, and (with consent) marketing communications.
- Comply with legal obligations and enforce our Terms of Service.
Our legal bases for processing include contract performance, your consent, our legitimate interests in operating and improving the Service, and compliance with legal obligations.
4. How We Share Information
We do not sell your personal information. We share data only with:
- Service providers who host infrastructure, process payments, deliver email, or provide analytics under contractual confidentiality.
- Third-party platforms you explicitly connect (e.g., to publish posts or sync ads), limited to what you authorize.
- Workspace members within your organization, according to roles and permissions you configure.
- Legal authorities when required by law, subpoena, or to protect rights, property, or safety.
- Successors in connection with a merger, acquisition, or asset sale, with notice to you.
5. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and (where permitted) display contextual advertising. You can control cookies through your browser settings; disabling them may limit certain features of the Service.
6. Data Retention
We retain personal information for as long as your account is active and as needed to provide the Service. When you delete your account, we delete or anonymize personal data within 90 days, except where we are required to retain it for legal, tax, or fraud-prevention purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Receive a portable copy of your data.
- Lodge a complaint with a data-protection authority.
You can exercise most rights directly from your account settings or by emailing privacy@mkt-strategepro.com.
8. Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. For details see our Security page. No system is perfectly secure; you are responsible for keeping your credentials confidential.
9. Children's Privacy
The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.
10. International Transfers
We are headquartered in Cameroon and may process data in other countries where our service providers operate. When we transfer personal data internationally, we use appropriate safeguards such as standard contractual clauses.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email at least 30 days before they take effect.